Question 1

How long does shipping take?

Accepted Answer

Most orders ship from Las Vegas within 1–3 business days. Standard US delivery is 3–7 days; expedited options are available at checkout.

Question 2

Can I upload my own photo?

Accepted Answer

Yes — use the Personalize page to upload a photo (JPG/PNG, up to 5MB) and add custom text. We'll proof your design and reach out if anything looks off.

Question 3

What's your return policy?

Accepted Answer

We accept returns within 30 days on non-personalized items. Custom orders can be replaced if there's a print defect — just contact us with a photo.

Question 4

Do you offer bulk discounts?

Accepted Answer

Yes! Bachelorette parties, weddings, and corporate orders qualify for tiered pricing starting at 12 units. Contact us for a quote.

Question 5

Where are you located?

Accepted Answer

Just off the Strip in Las Vegas, Nevada. Online orders ship worldwide; local pickup is available by appointment.

Question 6

Is checkout secure?

Accepted Answer

Absolutely. Checkout is powered by Shopify with PCI-compliant payment processing and SSL encryption.